User Conference

Brought to you by CampBrain

Oct 17+18 2019 // Toronto



  • You currently use CampBrain Web or are thinking about using it in the future.
  • It is probably the single piece of software you use most in your day! One little nugget of new knowledge can have a big impact on your daily routine.
  • You don’t often get the opportunity to meet, network, and share ideas with others in the camping industry.
  • You want to see what we are working on…and you want to contribute.
  • You aren’t sure if you’re using CampBrain as effectively as possible - you wonder if there may be helpful tips and tricks to make your use of the software easier.
  • You want to excel in your role, provide exceptional service to your customers and work efficiently within your camp team.
  • You want to get the most possible out of CampBrain.

If any of this sounds familiar, join us for BRAINSTORM 2019! It is a unique opportunity to become a CampBrain expert, meet the CampBrain team, and learn from others in the camping industry. And have some fun, too!

20+ sessions + panels // One-on-one sessions with support staff // Best practices from other CampBrain users // Future feature discussion + direction // Network with fellow camp professionals // Meet the CampBrain team // Be the best camp administrator

"It was fantastic. It was an opportunity to network with like-minded people and to share and learn together. Looking forward to next year already!"

- Blaine Seamone, TMS Discovery Day Camp


We will spend two days at the beautiful Cathedral Centre, located on the east side of downtown Toronto. Located near a variety of hotels, restaurants, and points of interest, you will be in a great spot to explore the city!


Pre-Event // Wednesday, October 16, 2019

4:30-6:30 Walking Tour
6:00-7:30 Drinks and Appetizers at the CampBrain Office

Interested in the history of Toronto?
Bring your walking shoes and meet us at our office for a tour of Toronto. We will end the tour at the office, where we will enjoy some well-deserved appetizers and drinks! If the walking tour isn’t for you, join us at our office at 6:00pm to meet the Brainers, take a tour of our 8000+ sq ft office, have some refreshments, and start your conference off right.

Day 1 // Thursday, October 17, 2019

8:30-9:15 Registration & Breakfast
9:15-9:45 Opening & Welcome
10:00-11:00 Session One
11:15–12:15 Session Two
12:30-1:30 Lunch
1:45-2:45 Session Three
3:00-4:00 Session Four
4:00-5:00 Optional One-on-One's
5:30-9:00 Dinner & Activities

We have rented La Maquette, a beautiful event space located across the street from the Cathedral Centre, for dinner and a couple fun (optional) activities on Thursday night. It is a unique space in Toronto - a 2 storey Art Deco building overlooking a fantastic patio and sculpture garden. We will have the space to ourselves and it is always a highlight of the conference. You won’t want to miss it!

Day 2 // Friday, October 18, 2019

8:30-9:15 Optional One-on-One’s & Continental Breakfast
9:15-10:15 Session Five
10:30-11:30 Session Six
11:45-12:45 Session Seven
1:00-2:30 Lunch & Open Q&A
2:30-4:00 One-on-One Sessions

Every year, one-on-one sessions are consistently a highlight for BRAINSTORM participants. Dedicated periods where you sit with a Brainer and dive into your CampBrain configuration, this face-to-face time is the perfect opportunity for you to get your questions answered. Remember to sign up for a spot in advance!

BRAINSTORM one-on-one
BRAINSTORM one-on-one

"I had a blast! I thought it was so well organized and professionally done. I was able to take away so much new information and have already started applying it to our application process. It was eye opening to meet admins from across North America and see the unique ways they utilize the software. You did a wonderful job of balancing professional development and fun. Thank you!!"

- Sarah Facey, Camp Awakening


You are coming to this conference to learn, right? Well, we will deliver! Panels of camp admins and group discussions will encourage peer-to-peer learning. Workshops will allow for hands-on-learning (bring your laptop!). And of course, we will teach new concepts, lecture-style. As always, there will be plenty of opportunities to meet with a Brainer for a one-on-one session to dig into your CampBrain setup.

Here’s what you can expect:

  • New User Series - a series of workshops focused specifically on teaching the basics of CampBrain to brand new users
  • Ad Hoc Reporting - learn how to properly use ad hoc and how to finally get that crosstab report to work
  • Fundraising Module - our dev team is working hard to have this module ready to show you
  • Conference Center - join your peers for a group discussion on best practices in the conference center module
  • Financial/Accounting - join us for a walkthrough of CB’s financial reports (for beginners) or an in-depth group discussion on all things financial (for experienced users)
  • Data 101 - learn about forms, configurable fields, storing and using your data
  • A Parent’s Perspective - see the online registration process from a parent’s perspective and learn how to assist your registrants
  • Send Great Emails - learn how to build professional, beautiful layouts and how to communicate effectively with your registrants
  • 10 Tools - learn about tools besides CB that will make your life easier
  • Staff - join your peers to discuss best practices in the staff module and learn about hiring practices from industry leaders
  • Medical/Health Center - learn how a panel of camping professionals use the medical form and health center for their needs
  • Day in the Life - learn how to streamline your day-to-day processes as a camp admin

"Wonderful conference! Great content, interesting sessions, good variety of topics and information to cover. Presenters did a great job presenting the information so it was easy to understand and were open to all questions. I said it once, but I am happy to say it again...Well Done CampBrain!! Thank you!"

- Angie Matthews, Camp Couchiching


We have not reserved a block of rooms at any particular hotel but we recommend you stay at one of two hotels. Both are located within a 5 minute walk of the conference location and cost around $250 per night (CDN$). Click here to print a hotel summary.

Holiday Inn Express

Toronto Downtown

111 Lombard Street, Toronto

Reservations: 1-877-660-8550

Novotel Toronto Centre

Toronto Downtown

45 The Esplanade, Toronto

Reservations: +1-416-367-8900

Food + Travel


Here's a quick look at what we are providing as part of the conference (included in the conference fee):

6:00-7:30pm Drinks and Appetizers at the CampBrain office

8:30am Breakfast
12:30pm Lunch
6:00pm Dinner at La Maquette

8:45am Optional Continental Breakfast
11:30am Snack
1:00pm Lunch



Getting to Toronto is easy! Toronto Pearson International Airport is one of the busiest airports in North America and is served by just about every airline. Don’t forget your passport if you’re coming from the US!

You will be centrally located in downtown Toronto for the conference so getting around the city will be easy. There is no parking at the conference center but the hotels we recommended will have paid parking options available.

For all your travel essentials, see this document.


Toronto is a truly international, cosmopolitan city! Given its very diverse and large population, the city has fantastic restaurants, top-notch theatre, big-name concerts and lots of professional sports. You can take a look at some of Toronto’s must see attractions, and then purchase tickets. Or to see what events are happening in the city, check out blogto or the Toronto calendar. Plan to stay the weekend!

"You should be proud of yourselves - you really did a wonderful job with this conference. You conveyed the fact that you truly care and want to help us to the best of your ability. Kudos to your entire team!"

- Lisa Carley, Camp Christopher

Cost + Registration

Conference Fee - $265

($300 after September 1st, 2019)

  • Includes all programming, one-on-one sessions, meals listed above
  • USD for US residents and CAD for Cdn residents (HST extra)

Curious to see what happened in previous years? Check out a summary here.