Blog

2019 Holiday Hours

With the holidays right around the corner, many of our staff will be taking some well-earned time off this December. We will always have enough people in the office to support you during the holidays, but there will be a few adjustments to our regular support hours:

Office Hours

Friday December 20th - 12:30pm-4pm (EST)

Our support team will be unavailable as they’ll be participating in our annual holiday party.

Monday December 23rd

Our office will be open for regular support hours.

Tuesday December 24th - 5:00pm-8pm (EST)

The office will close early at 5:00pm (EST) for Christmas Eve.

December 25th - 26th

We will be closed for Christmas Day and Boxing Day.

Friday December 27th

Our office will be open for regular support hours.

Monday December 30th

Our office will be open for regular support hours.

Tuesday December 31st - 5:00pm-8pm (EST)

The office will close early at 5:00pm (EST) for New Years Eve.

Wednesday January 1st

The office will be closed.

Thursday January 2nd Onward

Our office will resume regular working hours after January 2nd.


If you are working on a specific item or project with someone from our team (a report with the Reporting team, your setup with Implementations, or an item with Technical Support) make sure you communicate the urgency with them, so we can get you what you need during the holidays.

As always, you can contact our emergency email during off hours if necessary.


We hope you have a happy holiday season with family and friends! Come January 2nd, our team will be rested and ready to get into 2020 with you!