What are they saying?
- (D) Day Camp
- (O) Outdoor and Conference Center
- (R) Resident Camp
- (N) Not-for-Profit
As we just sat here exploring our newly enabled staff database and reflecting on what campbrain has meant to us (seriously…it has changed our workload in ways I cannot explain), my assistant director Lesley just told me that “ CampBrain is like………..…..heaven….”! Just thought it might make you all smile over there, please pass it along to all staff and know that you all are appreciated for your efforts and how you help make our work easier!!
Let me begin by saying how smoothly our season went - in a large part because of CampBrain!! We all just love it! It’s unbelievably easy to work with and provides us with all the reports and information we need.
How did I ever operate without CampBrain? We made over 2,572 bus and group changes during this past summer. They were quick, easy and error free. What a great way to organize! I love to brag about our great software program, how it was customized and the people who service it. Call me at (310) 455-0404 and let’s talk software!
Both yesterday and today when I used the CampBrain phone support, Shilpa came to my rescue. She was helpful beyond words. She is extremely knowledgeable and very efficient with time. She has wonderful customer service skills and is a great teacher. Thank you for providing such great support to your customers.
Thanks Mindy!! I hope you know how much easier it will be for me to do reports now – I’m psyched – and really looking forward to summer!!! CampBrain is going to make my summer a LOT less stressful!!
Thank you, and thanks to everyone at Camp Brain for such a great program!!!
I must say, working with CampBrain is a great experience. Every single person I’ve talked to has been so helpful and enthusiastic. The product is great too. I can’t say enough good things!
After evaluating other software companies, Camp Conrad-Chinnock chose CampBrain. My evaluations indicated, which is now verified by using CampBrain, that report and data customizations are easy to change since they are based in Microsoft Access; the staff, especially Rob Carmichael and Shane Miskin, are incredibly helpful, responsive, and assist me with modifying reports and data to meet my camp’s needs; and I am able to use the database for my fundraising activities. One element I did not initially consider was how CampBrain streamlined various procedures (cabin lists, store operations, bus lists, mailing labels, special needs information, etc.), which saves my camp many hours of labor and eliminates inaccurate reports. With continual upgrades, “The Brain”, as my staff refers to it, is growing to meet the needs of Camp Conrad-Chinnock. Why choose any other software?
We really are thrilled with CampBrain and I am amazed by the degree to which it has affected my workload, in particular. It is incredible to think of how far we’ve come in just the past year and of how simple the transition was to this fabulous system. It has made accessing camper, group and staff information a breeze for all of us. What’s more, we continue to discover new ways to do old things in a more efficient manner. We appreciate the capabilities of CampBrain every day!! We’d like you to know that the speed of your responses to our questions and problems continues to impress us all. We share our enthusiasm for CampBrain with anyone who will listen and tell them how amazing the system and the Support Team are!!!!!!!!
I am extremely impressed with CampBrain. Having used many different kinds of computer programs over the years, CampBrain stands out as not only a program that is easy to learn, but also meets the demands of even the most advanced user. Even novice users can easily customize the user-defined fields for specific needs. And for us advanced users with MS Access experience, the ability to add and modify our own customized queries and reports is very much appreciated. CampBrain is a wonderful tool not only for our Summer Camp registrations, but also for our Outdoor Education visits and Weekend Group Rentals.
Your wonderful staff and excellent customer service deserve mention as well. You've been quick to respond to inquiries, open to suggestions, and always pleasant to talk to by phone. And when I needed your help with a customized report, your turn around time was amazing. Keep up the great work!
I highly recommend CampBrain!!!
It’s almost as if CampBrain has been eavesdropping on us for the past 6 months, because CampBrain has resolved each and every frustration we have had with camper registration and other software systems. The financial reporting capabilities are so exceptional that our accountant has never been happier! There is no good reason why every camp shouldn’t be using CampBrain software - it’s reasonably priced, incredibly easy to use and has increased our registration and reporting efficiency tenfold. Hooray for CampBrain!!!
Just wanted to let you know how pleased we are with the CampBrain system. In fact, I do not know how it could be any better. It’s so intuitive and simple to use and gives us every piece of information we would ever need for a camper or family. Thanks so much for your support of us, the system and your great work!
CampBrain is simply the best thing that has ever happened to our administration. This program does exactly what is needed at every level of organization. Invoicing is done flawlessly, all the possible lists that are needed are produced effortlessly, and functions that would normally require hours can be completed in seconds. This is a program that has been built on the experiences of a large number of camps, and consequently reflects a powerful and extremely intuitive approach to the administrative needs of small or large camps. We don’t know how we would function without it. Two thumbs up!
We have been extremely pleased with Camp Brain and greatly appreciate the incredible service your staff has given us!
CampBrain is the finest tool we could find to completely manage our camp operations. Not only is it easy to understand and use, it allows us to manipulate all the data we gather from camp and staff in the most effective and efficient manner. In addition, CampBrain has allowed us to use that same data to study market conditions and registration trends, and thus to direct our advertising strategies. It is obvious that the programmers of this dynamic program have worked with many different camps to provide us with a complete system that has the ability to be expanded to meet our specific needs.
Shane Miskin’s keen personal interest in camping has coupled with his professional skill in database management programming to create a user-friendly program for camp directors who are more interested in camping than camp administration. Our camp registrar appreciates the logical, easy-to-follow screens for data input and the ability to generate new or modify old reports as needed. CampBrain operates as an extra staff member in the office performing update, filing, collating, analytical and retrieval operations that have taken staff hours to accomplish in the past. CampBrain has enhanced many aspects of our camp operation and influenced our planning in many areas from marketing and business management to programming and record keeping.
I just want to thank you all for all of your help over the last few days!!! I have a way of demanding attention from half of the campbrain staff all at the same time… This email is just to say thank you!!! You guys are amazingly competent and professional. I know it is code, and programming, and screens… but do know that kids lives will be positively impacted because of the hard work and creative programming we have done together. Thank you!!!
Just wanted to drop a note to say how amazing you all are and how great CampBrain is. I just did the year end roll over and it was SO EASY!...CampBrain just keeps getting better and better.
But don’t get better too fast - you’re making the administration side of things so easy that soon the director will figure it out and I’ll be out of a job!
We’ve been using Camp Brain since it began in 1994 and have always been impressed by both the functionality and ease-of-use of the software. New staff never have a problem figuring out how to use it, and older staff are always discovering more things it can do. Camp Brain worked closely with us in those early days making sure that we had a database tool that met our needs. What’s more is that Camp Brain is always able to help us create custom elements and solve any technical issues very quickly, which helps us to be sure not to miss a beat when the office gets busy.
I feel like a technical wizard, a computer genius, because everything is so easy to figure out, and I am the most computer illiterate person ever. We LOVE the software!
CampBrain has enabled us to cut our computer time by 75%, has simplified our information streaming and increased our efficiency by 75% and most important, CampBrain has helped us to be where we should be - with our campers and our staff!
We switched to CampBrain from another camp database software package several years ago and have not looked back! The ease of use, intuitive and clean interface, ability to customize, and the reporting capabilities are miles ahead of anything we have used before. The online registration system has streamlined our registration process and taken a great burden from our front desk staff and is greatly appreciated by our camp families. We have also found the CampBrain support crew to be personable, professional and responsive. There’s always someone on the end of the phone line.
I just have to send you a note to let you know how totally impressed I am with the service that we’ve received from your staff team. Utilizing Camp Brain for our expansion in to day camps and winter event camps is probably one of the best decisions we’ve ever made. The efficiencies that we’ve been able to create surrounding form collection is going to save us dozens of hours of staff time – maybe hundreds. As we are a non-profit, you can imagine how much we appreciate the savings.
Shilpa has been able to interpret my reporting requests and create quality reports that work with our processes. Tyler has been endlessly patient with me as we’ve exchanged email after email regarding online registration – truly, we did a complete overhaul. Their efforts are much appreciated.
Thank you so much everything. I really couldn’t be more pleased.
I can’t tell you how well my summer went with CampBrain. I’m not used to such a smooth camp season. I love the program, the Directors love the program and I can’t thank you and the guys enough for introducing me to CampBrain.
Things are going well and we are loving online registration! In conjunction with the new website we are seeing new families. Old families love how straightforward it is.
I just wanted to express my thanks for your assistance in getting our company settled with CampBrain. Your staff have been the most informative, problem solving, level headed and professional staff I have had the pleasure in working with for quite some time. Considering the nature of the work you do and dealing with deadlines and the urgency of some of our requests, that’s outstanding.
While we have just started and are working to see how overall CampBrain will be configured, implemented and used for most of our programs, the people at CampBrain have definitely made an enjoyable impression on me. I look forward to seeing where CampBrain takes us.
Using CampBrain has saved our organization hundreds of man-hours over the past two years. The database is terrific and the personal support provided by the CampBrain staff is second to none.
Since I have had the CampBrain system, I have been able to do more than I thought was possible. The standard reports and customized reports have been invaluable. As my business has grown over the past few years using the CampBrain system has made everything manageable. My costs have been reduced and my time more productive. From day one, the support staff has demonstrated time and time again to be second to none for customer service. I really appreciate all your help and support. Your patience with all my inquiries and requests makes my work that much easier.
I just wanted to send along a little praise for Mayuran – his customer service skills are stellar, and in this day and age, when customer service is for the most part nil, the sort of conscientiousness (and patience!) Mayuran consistently displays, is very much appreciated. In fact, everyone that I have been fortunate to communicate with at CampBrain, has been a delight to work with. Thank you all so much for that!
CampBrain has absolutely revolutionized the way we organize every aspect of our many summer programs. We can’t remember how we ever functioned without it!
All modules allow distinction, including different sessions and programs, for mulitple sites - imperative for our operation. Perhaps the most helpful feature of CampBrain is the ability to customize the program to our particular needs. The continual updates reflect listening to our needs and an effort to create an ever-improving product.
Thanks for your follow-up. We are learning daily through the experience of our new registration process. We are so pleased with all the support and courtesy from you and the several who have been so willing with ‘fine-tuning’ within our specific needs and guiding us toward SUCCESS. It feels good to receive registrations that are complete, accurate and timely. Comments from parents and campers include they like CampBrain.
We have watched and will watch again and again the archived videos and Webinars. The last, #6, is full of good and clear instruction and review.
We have been extremely happy with the level of customer support and training we have received. CampBrain saves me time every day. Thanks to you, I am two months away from the start of camp and for the first time ever, I am completely caught up with registrations and parent communications. Thank you for giving me back my free time!
I really appreciate the quick response when I call or email.
Your staff does an absolute fantastic job in customer service and technical knowledge areas! I can’t say enough wonderful things about your staff. Thanks for making our experience with you so wonderful!
My name is Heidi Pullen and I work at Young Life Oakbridge Camp. This email is to simply let you know that your staff is AMAZING. I purchased CampBrain 3 years ago and I must say, I am very pleased with its performance - it has been an enormous blessing! Yes, it could use a few minor tweaks here and there but for the most part, it is a gem and I am thrilled with all that it can do. In fact, I have been singing its praises so much that another one of our camps just purchased CampBrain. But not only do I want to thank you for such a great product, I want to express what a joy it has been to work with your staff. It was not only important for me to find great reservation software but also a company that would provide great support ... and I found it! These days it’s a very rare thing to find such kind, friendly, helpful support on the other end of the phone. So, I just thought I would take a moment to express my appreciation and gratitude for the good folks there at CampBrain ... you’ve got a GREAT thing going on there. Thank you so very much!