Support Hours During BRAINSTORM 2016
Monday, October 24, 2016
BRAINSTORM 2016, our user conference, starts this Wednesday evening and there will be a few disruptions to our usual support hours. During the following times, we will not have support staff available for the usual phone/email support:
Wednesday (Oct 26) - 5pm - 8pm
Thursday (Oct 27) - 8:30am - 10am; 12:15pm - 1:15pm; 5:30pm - 8pm
All times are EST.
Our whole team is heavily involved with this event so our general support staff levels will be a little lower than usual from Wednesday at 5pm through Friday. Our responses may be a little slower than usual during this time as a result. All will be back to normal on Monday (Oct 31) morning.
I hope this does not impact you very much and thank you in advance for your patience over these couple days.
We are really excited to welcome everyone for BRAINSTORM 2016 and to deliver a great event for all!
Love your Software,